Infrastructure & Operations - Storyboard

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Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.
IT Asset Management Market Overview Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...
Develop Infrastructure & Operations Policies and Procedures – Phase 3: Document Effective Procedures This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you document effective procedures to support policies.
Establish a Communication and Collaboration System Strategy – Phase 1: Create a Shared Vision on the Future of Communication and Collaboration This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...
Establish a Communication and Collaboration System Strategy – Phase 2: Map a Path Forward This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.
Establish a Communication and Collaboration System Strategy – Phase 3: Proselytize the Change This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.
Build Your Infrastructure Roadmap – Phase 4: Improve the Process This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you iterate on the process for continual improvement, to deliver every more...
Prepare for Cognitive Service Management – Storyboard This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...
Optimize the IT Operations Center – Lightning Phase: Pluck Low-Hanging Fruit for Quick Wins This phase of the blueprint, Optimize the IT Operations Center, will help you get quick wins to demonstrate early value for investments in IT Operations.
Build a Cloud Security Strategy – Phase 2: Prioritize Initiatives and Construct a Roadmap This phase of the blueprint Build an Cloud Security Strategy will help you prioritize and roadmap action items to better secure the cloud.

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