Infrastructure & Operations - Storyboard

Prepare and Defend Against a Software Audit – Phases 1-4

This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...

Prepare and Defend Against a Software Audit – Phase 3: Conduct an Audit

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you kick off, and understand the audit process that will be conducted.

Build Your Infrastructure Roadmap Storyboard

Building a strategic infrastructure roadmap is a business-driven exercise, not just a technical one.

Build Your Infrastructure Roadmap – Phase 3: Build the Roadmap

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you communicate your roadmap to business stakeholders.

Build a Service Desk Consolidation Strategy – Phases 1-3

Use this storyboard to understand why and how to design a strategy to consolidate multiple service desks into one.

Define Your Cloud Vision – Phases 1-4

This storyboard will help you define a cloud vision that aligns your delivery methods with your organizational goals.

Define Your Cloud Vision – Phase 1: Determine the Value of Cloud for Your Organization

This phase of the blueprint Define Your Cloud Vision will help you align your organizational goals to cloud characteristics.

Define Your Cloud Vision – Phase 2: Determine Cloud Value and Action Plan for Workloads

This phase of the blueprint Define Your Cloud Vision will help you determine an action plan for each workload.

Define Your Cloud Vision – Phase 3: Address Risks and Roadblocks

This phase of the blueprint Define Your Cloud Vision will help you identify risks and plan mitigations.

Standardize the Service Desk – Phases 1-4

Use this project blueprint to build and improve essential service desk processes, including incident management, request fulfillment, and knowledge management.
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