Infrastructure & Operations - Solution Sets

Implement Crisis Management Best Practices

Build an effective crisis management plan around a framework that enables your organization to respond to any crisis and manage the impact; from health and safety...
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Implement Infrastructure Shared Services

It looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services....
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Build a Cloud Security Strategy

Info-Tech has developed an approach to cloud security that is built on the strong foundations of our security strategy model that has been successfully implemented across...
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Optimize the Service Desk With a Shift Left Strategy

Shift left involves shifting ticket resolution from more costly resources to the first line of support and to end users, freeing up resources, reducing costs, and...
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Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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Establish an Effective Data Protection Plan

The absence of a robust data protection strategy can expose the organization to so much risk that it halts operations altogether. IT departments need to simplify the...
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2020 Enterprise Collaboration Tools: Market Trends and Buyer’s Guide

This blueprint explores the types of collaboration tools available, how this marketspace emerged, and future trends. The Buyer’s Guide offers methods to categorize your...

Implement IT Asset Management

Executives are aware of the numerous benefits asset management offers, but many organizations lack a defined ITAM program. Without a dedicated and experienced asset...

Rationalize Your Collaboration Tools

Organizations’ collaboration toolsets are increasingly disordered and overburdened. This blueprint aids members in creating a collaboration strategy that categorizes and...
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Modernize Your Microsoft Licensing for the Cloud Era

Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...
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