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Aptum, a Canadian-based managed service provider (MSP), announced the acquisition of cloud consultancy CloudOps. The acquisition will provide Aptum with "the final pieces...
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The capstone deck aligns all Infrastructure & Operations domains to the associated blueprints.
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This technology brief will describe Huawei’s history and its current technology focus, possible cause for concerns based on multiple allegations, and finally how use of...
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Read our concise Executive Brief to find out how analyzing your service desk ticket data can improve your operations, add business value, and have a positive impact on...
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In this storyboard, we have compared the partner program of the top three cloud service providers (AWS, Microsoft, Google), helping IT service providers to choose the...
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Meetings are hard enough when everyone is in person, never mind when they're virtual or hybrid meetings.
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Adopt zero-touch provisioning and patching to provide better support to remote workers.
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The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving...
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This one pager reviews the pros, cons, risks, and challenges of Microsoft’s Phone System product. Understand the different components of phone system, how it's licensed,...
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This one pager summarizes and evaluates Microsoft’s Enterprise Mobility + Security offering. As more customers migrate productivity solutions to Office 365, questions...
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