Analyze Your Service Desk Ticket Data – Executive Brief

Author(s): Benedict Chang, Ken Weston, Allison Kinnaird

Read our concise Executive Brief to find out how analyzing your service desk ticket data can improve your operations, add business value, and have a positive impact on customer satisfaction.

Tags

Data analysis, Service desk data analysis, dashboard, ticket data, data visualization, ticket analysis, service desk trends, trends, data trends, data report, ticket data report, help desk, calculator, ITSM, ITIL, IT Service management, workload analysis, PivotTable, PivotChart

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