Infrastructure & Operations - Research Notes

Running Change Management During a Crisis

IT changes are inevitable, even in a crisis mode. Service Desk and IT operations will feel overburdened, but when it comes to change management, skipping steps for...

Monitor Remote User Activity via SIEM

The COVID-19 pandemic is an opportunity for cybercriminals as organizations reduce focus on security protocols due to time-sensitive remote access initiatives. SIEM can...

Offboarding Temporary Layoffs During COVID-19

IT organizations across the globe are quickly refocusing themselves to better support their end-user communities and other stakeholders as the COVID-19 pandemic continues...

COVID-19 Daily Summary – March 24, 2020: Treat Your Customers Well

As much as the COVID-19 pandemic is disrupting regular business operations, pushing governments to the brink, and decimating financial markets, the fact remains that...

Coronavirus Pandemic Challenges Certain Aspects of Enterprise Information Security Strategy

Enterprises with small information security teams are being stretched to deliver upon their security strategy, unless they have taken steps to ensure business continuity,...

Update Your Incident Response Plan to Accommodate a Remote Workforce

As more organizations move to a work-from-home business model in response to COVID-19, the increased security risk of remote work reinforces the need to update your...

A Quick Guide and Tips to Working Remotely

Being able to work from home occasionally is nice, but full-time working from home (WFH) can pose challenges. Here are some quick tips to make WFH a little easier.

Ramp Up Your Network Management to Flatten the Impact Curve of COVID-19

The demands of COVID-19 upend our traditional design assumptions and threaten to cause our network to buckle under the pressure. This immediate need means effective...

COVID-19 Daily Summary – March 23, 2020: Cost and Budget Take Center Stage

As the economic impacts of the current pandemic continue to deepen, expect to come under growing pressure to review your cost structure and tighten controls wherever possible.

Instructional Continuity During the COVID-19 Pandemic

Higher Education’s greatest challenge during the COVID-19 pandemic is to maintain instructional continuity of ongoing courses. It will fall to IT to identify the...
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