Infrastructure & Operations - Research Notes

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Prepare and Defend Against a Software Audit – Executive Brief Read this Executive Brief to understand which key indicators and red flags vendors are looking for when examining audit candidates to help reduce the odds of an audit.
Modernize Communications and Collaboration Infrastructure – Executive Brief Read this Executive Brief to understand why your team should make the case to modernize your communications and collaboration infrastructure.
Optimize IT Change Management – Executive Brief The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving...
Map Technical Skills for a Changing Infrastructure & Operations Organization – Executive Brief Read this Executive Brief to understand why a technical skills map is critical to IT's success, and to learn about Info-Tech's methodology and approach to streamlining...
Modernize the Network – Executive Brief Read our concise Executive Brief to find out why you should modernize the network, review Info-Tech’s methodology, and understand how we can support you in completing...
Develop a Business Continuity Plan – Executive Brief Read this Executive Brief to understand why you must streamline the traditional BCP approach, and make BCP development manageable and repeatable.
Develop Infrastructure & Operations Policies and Procedures – Executive Brief Read our concise Executive Brief to find out why you should change your approach to developing Infrastructure & Operations policies and procedures, review Info-Tech’s...
10 Secrets for Successful Disaster Recovery in the Cloud – Executive Brief Read this Executive Brief to understand how cloud DR can save you time, money, and ensure a smooth recovery when disaster strikes.
Improve Service Desk Ticket Intake – Executive Brief Read this Executive Brief to understand why service desk ticket intake is crucial to end users.
Optimize the IT Operations Center – Executive Brief Read this Executive Brief to understand why the modern-day Operations Center is necessary to meet the business' availability demands.

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