Manage Your Technical Debt – Executive Brief

Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.

Manage Your Technical Debt – Phases 1-3

Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.

Technical Debt Business Impact Analysis Tool

Use this tool to estimate business impact and prioritize critical technical debt.

Technical Debt Executive Summary Presentation

Communicate the business impact of technical debt and different options to address it.

Stabilize Infrastructure & Operations During Work-From-Anywhere

Shift from the emergency to the next normal.
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Stabilize Infrastructure & Operations During Work-From-Anywhere – Executive Brief

The pandemic is a huge opportunity for Infrastructure & Operations, but too many are wasting it. Read this executive brief to learn more.

Stabilize Infrastructure & Operations During Work-From-Anywhere – Phases 1-3

Traditional IT infrastructure and operations weren’t built for work-from-anywhere. Read this storyboard to create a plan to fix it.

Webinar: Manage Your Technical Debt

Follow our structured approach to identify, measure, and manage your technical debt.

Choose a Right-Sized Contact Center Solution

The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
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Choose a Right-Sized Contact Solution – Executive Brief

Read our concise Executive Brief to examine the current contact center marketspace, review Info-Tech’s methodology for choosing a right-sized contact center solution, and...
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