Define Your Cloud Vision

This blueprint reviews the characteristics, pros, and cons of cloud services, helping readers understand when to employ software-, platform-, and...
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Build Your Infrastructure Roadmap

All too often, Infrastructure is left in a reactive mode, overwhelmed with work, while the business fumes at the delay. Follow the roadmap process to better interface...
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Map Technical Skills for a Changing Infrastructure & Operations Organization

Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
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M&A Runbook for Infrastructure and Operations

Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

Skills Development on the Mainframe Platform

The death of the mainframe has been greatly exaggerated, and there exists a robust community of partners to support and train the next generation of mainframe users.

Embrace the Inevitability of Multicloud

For many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means...

z/Series Modernization and Migration

It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. However, just as there is a high...

Domino – Maintain, Commit to, or Vacate?

​Believe it or not, Domino and Notes are still options to consider when determining a migration strategy. With HCL still committed to the platform, there are options...

Transform Your Field Technical Support Services

With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...
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