Application Development Process – AppDev Example

Use flowcharts and checklists to create effective SOP documents.

Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

Infra & Ops Metrics Executive Presentation

Leverage this template to create a communication tool after implementing your Infra & Ops metrics program, and use it when meeting with the CEO, CIO, and business leads.

Cloud Cost Management Task List

Document owners, timelines, and next steps to improve your cloud cost management capabilities.

Commitment Purchasing Workflow

Document your workflow for purchasing commitment discounts.

Infra & Ops Metrics Program Roles & Responsibilities Guide

Use this RACI chart to outline metrics program roles and responsibilities at your organization.

Right-Sizing Workflow

Document your process for right-sizing.

Problem Management Workflow

Provide a process workflow for easier reference and to communicate process expectations to stakeholders.

Service Cost Cheat Sheet

Document cost factors by cloud service.

Incident KB Article Examples

Use these examples to guide your KB article templates and to clarify appropriate level of detail.
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