Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation Process

This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 3: Identify a Content Management Solution

This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation.

Improve Incident and Problem Management Storyboard

This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...

Reduce Manual Repetitive Work With IT Automation – Phase 3: Build a Process for Managing Automation

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...

Develop Infrastructure & Operations Policies and Procedures – Phase 2: Develop Policies

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you create policies using Info-Tech templates.

Develop Infrastructure & Operations Policies and Procedures – Phases 1-3

This storyboard will help you create effective, manageable Infrastructure & Operations policies and procedures.

Harness Configuration Management Superpowers – Phases 1-4

Use this blueprint to create a configuration management program that provides immediate value.

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Optimize the IT Operations Center – Phase 1: Get Buy-In

This phase of the blueprint, Optimize the IT Operations Center, will help you get buy-in from business stakeholders by speaking their language.
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