Operations Management - Storyboard
Topics
Types of Content
Implement Infrastructure Shared Services – Phases 1-3It looks advantageous to share services that are unanimously used throughout the organization. Identifying core services, assessing risks, and communicating with key... |
|
Deploy AIOps to Improve IT Operations – Phases 1-3This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept. |
|
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
|
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
|
Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service LevelsDocument current IT operational procedures. Identify the metrics to track. |
|
Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLAValidate your current state. Develop a project roadmap. Create the internal SLA. |
|
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phases 1-3Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization. |
|
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation ProcessThis phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation. |
|
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 3: Identify a Content Management SolutionThis phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation. |
|
Reduce Manual Repetitive Work With IT Automation – Phase 1: Identify Automation CandidatesThis phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you select the top candidates for automation. |
|