Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Service and IT Operations Strategy and Roadmap Template​

A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.

Review: Microsoft’s AI Tour in Toronto, Dec. 2024

Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other...

Build a Strategy to Modernize Your Infrastructure

Ensuring IT infrastructure keeps pace with constant technological change is not just a technical challenge but a strategic imperative – falling behind will leave your...
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Build a Strategy to Modernize Your Infrastructure – Phases 1-4

A step-by-step framework for developing the strategic approach and mindset that will fuel your modernization initiatives.

IT Infrastructure Modernization Strategy Report Template

A valuable template intended to get management on board with your proposed strategy.

IT Infrastructure Modernization Strategy Presentation Template

A high-level executive presentation optimized for the boardroom.

Future State, Constraints, and Mitigation Workbook

An easy-to-use workbook that defines the constraints associated with your strategy and future vision.

Build Seamless IT Operations With Automation

IT operations are increasingly exploring automation as a critical lever for driving efficiency and innovation – but automation is complex and successful implementations...
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