I&O Process Management - Storyboard

Domino – Maintain, Commit to, or Vacate? Storyboard

Believe it or not, Domino and Notes are still options to consider when determining a migration strategy. With HCL still committed to the platform, there are options...

Engineer Your Event Management Process – Phases 1-3

Engineer an effective event management process scoped to your environment. Establish appropriate actions for every monitored event to respond when that event is detected.

Improve Incident and Problem Management Storyboard

This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...

Transform Your Field Technical Services Storyboard

With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...

Adding the Right Value: Building Cloud Brokerages That Enable Storyboard

Start designing a cloud brokerage that delivers value beyond gatekeeping.

Drive Technology Adoption Storyboard

In the situation where new technology is not being used after a project is complete, consider the following approach.

Develop an IT Asset Management Strategy – Phases 1-2

Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.

IBM i Migration Considerations Storyboard

For organizations that are struggling with the iSeries/IBM i platform, IT management and the business need to consider the options.

Modernize Your Microsoft Licensing for the Cloud Era – Phases 1-4

This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...

Improve IT Operations With AI and ML – Phases 1-3

AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT...
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