I&O Process Management - Research Notes

Manage Your Technical Debt – Executive Brief

Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.

Contactless Equipment Distribution Using Vending Machines

Vending machines have been around for decades and they're getting new life as we look at ways to provide contactless distribution of many items in many industries. IT is no...

Take Control of Cloud Costs on Microsoft Azure – Executive Brief

Get a handle on cloud costs.

Take Control of Cloud Costs on AWS – Executive Brief

Get a handle on cloud costs.

Implement Infrastructure Shared Services – Executive Brief

Read this Executive Brief to understand benefits of transitioning to shared services and why it has become a growing trend.

Hoteling and Hot-Desking: A Primer

The terms hot-desking and hoteling are increasingly common amid the tentative office repatriation conversations held throughout global IT and business departments. Adopting...

Implement Software Asset Management – Executive Brief

Read this Executive Brief to understand why software asset management is critical to IT's success.

Stabilize Release and Deployment Management – Executive Brief

A quality release and deployment management practice should not be measured solely on efficiency. The primary target of release management is to improve the stability of...

Effective Performance Management in a Mass Work-From-Home Scenario

Infrastructure and Operations will have to rethink performance management when many users are working from home.

Build a Program for Requesting and Tracking Loaners

With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...
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