I&O Process Management - Briefs and Notes

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Map Technical Skills for a Changing Infrastructure & Operations Organization – Executive Brief Read this Executive Brief to understand why a technical skills map is critical to IT's success, and to learn about Info-Tech's methodology and approach to streamlining the...
Prepare and Defend Against a Software Audit – Executive Brief Read this Executive Brief to understand which key indicators and red flags vendors are looking for when examining audit candidates to help reduce the odds of an audit.
Improve IT-Business Alignment Through an Internal SLA – Executive Brief Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps.