ITAM Demonstration Script Template

This demonstration script template is designed to provide vendors with a consistent set of instructions. This ensures equivalent product demonstrations to allow for an...

EFSS Market Contraction? Where Are We Now?

Predictions of a major decline in EFSS vendors have not yet borne out.

Equipment Loan Process

Define the way you fulfill equipment loan requests. This template includes workflows for request, delivery, and user receiving.

Equipment Loan Request Form

This form can be used by employees to request loaner equipment.

Build a Program for Requesting and Tracking Loaners

With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...

Cherwell Asset Management 15.0 Adds SaaS Analytics for Salesforce and Box

Cherwell Asset Management (CAM)’s latest release expands its software asset management capabilities with SaaS Analytics. You can use it to analyze SaaS usage and...

Symphony SummitAI’s Latest Release Incorporates More AI Functionality to Enhance Service Management

Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

SaaS Management Tools Grow in Popularity With Zylo Leading the Way

Enterprise SaaS Management platform Zylo recently raised $22.5 million in Series B funding to grow its workforce and development, making it a strong leader in this...

ServiceNow New York is Here

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.
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