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Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections:
- Design the Service
-...
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Use this template to create a presentation and communications plan for launching the new service and service request catalog.
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Use this template as a starting point to create an application portfolio and request catalog.
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Spiceworks – which operates a community of IT professionals, marketplace, and free apps – has agreed to be acquired by Ziff Davis B2B, but says it will continue to...
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Read this Executive Brief to understand which key indicators and red flags vendors are looking for when examining audit candidates to help reduce the odds of an audit.
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This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take preventative measures to reduce the risk of an audit.
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This template will examine the maturity of your current audit preparedness and software asset management practices.
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This template of the blueprint, Prepare and Defend Against a Software Audit, will help you in assigning reponsabilities to those on your cross functional audit team.
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