IT Asset Management (ITAM) Market Overview

Asset management isn’t a dying process, it’s just more complicated. Cloud hasn’t eliminated the need for asset management, it’s just become another hard-to-manage asset....

Contactless Equipment Distribution Using Vending Machines

Vending machines have been around for decades and they're getting new life as we look at ways to provide contactless distribution of many items in many industries. IT is...

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

Modernize Your Microsoft Licensing for the Cloud Era

Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...

Modernize Your Microsoft Licensing for the Cloud Era – Phases 1-4

This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...

Develop an IT Asset Management Strategy

Define a coherent, sustainable, and business-aligned approach to ITAM.
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Develop an IT Asset Management Strategy – Phases 1-2

Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.

ITAM Strategy Template

Use this template to document your IT asset management strategy and approach.

IT Asset Estimations Tracker

Use this tool to estimate key data points related to your IT asset estate, as well as your confidence in your estimates.

Implement a Transformative IVR Experience That Empowers Your Customers – Phases 1-4

This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
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