Spiceworks Is Adding AI and an On-Premises Version to Its Online Help Desk Tool

Spiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better...

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

IT Asset Management Market Overview

Read the Market Overview to understand what features and capabilities are available in ITAM tools. The right features match is key to making a data heavy and challenging...

Effective Licensing Position Tool

This template will help you create an effective licensing position and determine your compliance position.

Prepare and Defend Against a Software Audit – Phases 1-4

This storyboard will help you build a strategy for the moment a vendor requests an audit, and provides best methods to create a centralized response. Know what can be...

Prepare and Defend Against a Software Audit – Phase 3: Conduct an Audit

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you kick off, and understand the audit process that will be conducted.

Prepare and Defend Against a Software Audit

Software licensing audits can cause significant business disruption and failure to be in compliance will result in punitive fines. Build a strategy for the moment a vendor...
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HAM Process Workflows

This template will provide sample diagrams of hardware processes.

SAM Process Workflows

Use this template to document core software asset management processes, including procurement, receiving, deployment, and harvesting, and integrate this information into...

Configuration Management Policy

Use this template to build a policy for the configuration management program.
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