|
Use this template to create a presentation and communications plan for launching the new service and service request catalog.
|
|
|
Record detailed responsibilities for your hardware asset management practice.
|
|
|
Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
|
|
|
Use this template to determine what information is needed for vetting software requests coming into the organization.
|
|
|
Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.
|
|
|
Use this template to determine data requirements to meet use cases.
|
|
|
Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.
|
|
|
Use this template to document your IT asset management strategy and approach.
|
|
|
This template contains sample answers to anticipated questions about the software asset management program.
|
|
|
Use this template to plan your communications with stakeholder groups about your software asset management implementation project.
|
|
