Team Skills Inventory Tool

Use this tool to document and track the core skills, personas, and development opportunities available to each team member as you go through the process of modernizing...

Modernize Communications and Collaboration Infrastructure – Phase 1: Assess Communications Infrastructure

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will take you through a notional assessment of your environment. You will validate...

Modernize Communications and Collaboration Infrastructure – Executive Brief

Read this Executive Brief to understand why your team should make the case to modernize your communications and collaboration infrastructure.

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

How Slack Could Ruin Microsoft’s Messaging Cannibalization Plans

Microsoft Corp’s planned cannibalization of Skype for Business by Microsoft Teams looks to be going as designed, but one threat from Slack is still lurking to steal some...

GoToWebinar Introduces “Accept Payments” Feature

Users of GoToMeeting’s webinar-hosting software can now charge registrants and accept their payments natively within the software solution, the vendor announced on Feb. 27.

How Skype Could Ruin Microsoft’s Messaging Cannibalization Plans

Microsoft Corp’s planned cannibalization of Skype for Business by Microsoft Teams looks to be going as designed, but one threat from Slack is still lurking to steal some...

Apps, Alexa, and Audio Hardware – Web Conferencing Vendors Try Different Approaches to Ease Setup Pains

Getting connected to the right virtual conference room too often involves juggling several remotes and playing guessing games with cables. Vendors in the space are aware...

Does a “Stevie” Guarantee Amazing Customer Service?

A vendor in the web conferencing space garnished award honors from the Stevie 16th Annual International Business Awards announced on Aug. 27. Mountain View,...

How to Leverage Surveillance Data in Business Decision Making

When choosing a video surveillance solution, companies should consider what data is available to help make better business decisions.
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