Modernize Communications and Collaboration Infrastructure – Executive Brief

Read this Executive Brief to understand why your team should make the case to modernize your communications and collaboration infrastructure.

MACD Workflow Mapping Template

This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...

Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target State

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and...

IP Telephony and UC End-User Survey Questions

This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...

Communications TCO-ROI Comparison Calculator

Use this TCO and ROI calculator to compare costs and benefits when comparing UC solutions and modernization options.

Unified Communications Solution RFP Template

Use this template to issue a Request for Proposal (RFP) for a unified communications solution.

Modernize Communications and Collaboration Infrastructure – Phase 3: Advance the Project

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the...

Communications Infrastructure Stakeholder Focus Group Guide

Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.

Are We Too Late to Leverage SIP Trunking?

Over the last 30 years, we have seen a significant shift in the way we use, deploy, and implement voice communications. We have advanced from having to place phone calls...

Telephony Upgrade: An Alternative Approach to Updating Those Old Handsets

The decision has finally been made to replace your ancient phone system. This is a more challenging project than it may initially seem. Read on to explore effective...
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us