Revolutionizing IT Crisis Management: Insights From eProc Solutions Founder Oren Rosen at Info-Tech LIVE

In a session titled “Resolving IT Crises Instantly – Transforming IT Efficiency and Business Continuity” Oren Rosen of eProc Solutions shared insights on resolving IT...

Modernize Communications and Collaboration Infrastructure – Phase 3: Advance the Project

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the...

Mobile Strategy TCO Calculator

Costs are often the main impetus for developing a new mobile strategy. Use this tool to reveal the true cost of your mobile strategy.

Modernize Communications and Collaboration Infrastructure – Executive Brief

Read this Executive Brief to understand why your team should make the case to modernize your communications and collaboration infrastructure.

Modernize Communications and Collaboration Infrastructure – Phase 1: Assess Communications Infrastructure

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will take you through a notional assessment of your environment. You will validate...

MACD Workflow Mapping Template

This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...

IP Telephony and UC End-User Survey Questions

This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...

Disruptive Technology Exploitation Plan Template

This template will help you record the output of the activities undertaken during the first two phases of the storyboard, Exploit Disruptive Infrastructure Technology.

Modernize Communications and Collaboration Infrastructure – Phase 2: Define the Target State

This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you quantify and qualify the gap between existing infrastructure and...

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...
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