PC Power Management Policy

The power management policy defines the roles of all employee groups as well as their responsibilities when it comes to power reduction; additionally, this policy...

Mobile Device Reimbursement Policy

The mobile device reimbursement policy will outline the devices and voice/data plans that qualify for corporate reimbursement and the limits of corporate reimbursement of...

Improve Desk-Side Support Workload by Up to 30% through Remote Desktop Controls

Remote desktop control saves valuable time and resources. Eliminating desk-side visits and reducing help desk workload by up to 30% can turn the help desk team into...

Remote Control Software and RFP Evaluation Tool

This tool enables enterprises to evaluate and compare the results of a remote control software RFP process quickly and easily.

EUC Strategy Communications Template

Use this template as a starting point for external communications regarding your end-user computing strategy.

EUC Strategy and Roadmap Template

Use this template to document your end-user computing strategy in detail.

Welcome to the Post-PC Era

End users are living in a post-PC world in their personal lives. Learn about the trends within end-user computing and how to respond to them.

EUC Roadmap and Project Monitoring Workbook

Use this tool to map out your end-user computing roadmap, and then to keep your team on track.

User Group and Persona Analysis Template

Performing a user group analysis can save you thousands of dollars in licensing and hardware, as well as hours of work every time Microsoft releases an update.

Can Your Organization Afford Phones That Crash When Dialing 911? A Lesson in Prioritizing Requirements

Capture must-have requirements early through best practices in requirements gathering, which you can adapt no matter what project management methodology you use.
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