Can Your Organization Afford Phones That Crash When Dialing 911? A Lesson in Prioritizing Requirements

Capture must-have requirements early through best practices in requirements gathering, which you can adapt no matter what project management methodology you use.

Nemertes Research Supports the Need for a Rationalized Collaboration Toolset

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Alcatel-Lucent Enterprise Announces Q2 Performance

On August 25, 2020, Info-Tech briefed with Alcatel-Lucent Enterprise on its Q2 performance. While the pandemic has decreased performance in on-premises system deployment,...

Apples Are No Longer on the Menu: Apple's Move to Clean up Its App Store

Apple is enforcing a clause in its App Store terms of service that will result in the ban of templated apps. Be prepared to focus on an improved mobile browsing...

Genesys Briefs on “Experience as a Service” for the Contact Center

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...

Build a Digital Workspace Strategy

The most important aspect of implementing a digital workspace is organizational change management. To truly take advantage of these advertised benefits, IT needs a...
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User Group Analysis Workbook

This workbook will help you group similar user groups and their use case.

Build a Digital Workspace Strategy – Executive Brief

If IT does this alone, the digital workspace will fail to achieve the desired benefits.

Build a Digital Workspace Strategy – Phase 2: Identify High-Level Requirements

Drive requirements through a well-designed value proposition.

Digital Workspace Executive Presentation Template

Concisely explain key project components to senior stakeholders
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