Managing IT - Tools

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Annual Salary Assessment Tool Organizations with compensation issues often have difficulty recruiting and retaining valuable employees. Use this tool to help you identify inequities in base salary...
Service Desk Ticket Classification and Dashboard Tool This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...
In-House IT Infrastructure Costing Tool Use this tool to help you determine the costs of running your IT infrastructure in-house.
Infrastructure Outsourcing Business Impact Analysis Tool Don’t be afraid to outsource your infrastructure supporting critical applications. Use this tool to map your critical applications and decide which infrastructure...