Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Fast Track Tool: Negotiate Contracts

A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the...

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

Data Center Relocation Project Planning and Monitoring Tool

A data center relocation project is a risky endeavor that requires rigorous planning and attention to detail. Practicing good project management processes and...
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