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Use this document to record the specific targets established with the vendor for a specific service or product relationship.
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Maintaining a single, centralized master record for each vendor is invaluable in managing the overall vendor relationship. Use this template to build a master file for each...
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Use this tool to document all information and materials that must be available prior to approaching the enterprise’s executive for final permission to sign a vendor contract.
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Once an executive has reviewed the Purchase Recommendation, they will need to decide whether or not to approve the recommendation and the associated contract. The purpose...
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The purpose of this template is to provide a framework for developing a recommendation report that will be presented to the enterprise’s executive.
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The purchasing policy outlines the standards and procedures associated with company purchases of IT computer-related components and technical services.
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Assess vendors regularly with useful metrics to optimize your vendor portfolio.
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An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if available),...
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This template is designed to help service managers kick-start the standardization of service desk processes.
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Use this template to conduct telephone screening interviews and identify qualified candidates for in-person interviews.
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