Managing IT - Research Notes

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Top 10 Strategies for Reducing Costs Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
Negotiation Tips How to Save $ With Vendors Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.
Job Posting Template Space is often limited and expensive, so a clear and concise job posting that attracts the right applicants the first time around is critical for keeping costs...
Beyond Beginner Help Desk Performance Metrics Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...