Small Enterprise Resources

Guide to Understanding Triggers for Re-Prioritization

This guide should be used to identify circumstances in which re-prioritization of projects may be required.

Master Tool Frequently Asked Questions

Use this document to address some frequently asked questions regarding the Project Prioritization Resource Alignment Master Tool.

Portfolio Monitoring Process Guide

Portfolio monitoring is concerned with regular visibility into the total set of projects underway across the organization. This document is designed to take managers...

IT Service Management Demo Script Template

Use this demonstration script to provide service desk solution vendors with a consistent set of instructions, ensuring an objective comparison of product features.

Service Desk Ticket Classification and Dashboard Tool

This tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a...

Build an IT Strategy for Small Enterprises – Phases 1-3

Small enterprise IT leaders must understand both business and IT in terms of goals, capabilities, and initiatives to effectively build and execute a roadmap.

Tailor IT Project Management Processes to Fit Your Projects – Phases 1-5

This storyboard will help you take project management best practices and tailor them to work for your projects. Improve your project success and throughput by...

Track and Measure Benefits Tool

The Track and Measure Benefits Tool is used to monitor and track if the desired benefits have been met. Deviations in benefits are documented so a remedial action plan...

Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

Storyboard: Take Control of Compliance Improvement to Conquer Every Audit

This blueprint walks a CIO through the compliance cycle in an effort to improve compliance, reduce compliance costs, and bring value to the business through targeted...
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