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Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It...
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Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below...
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Defining help desk performance metrics can be difficult. Organizations with dedicated help desk environments must take the time to develop a performance tracking system...
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Has the ideal of IT/business alignment become the holy grail of IT leaders? The promise of IT/business alignment is to focus investment and activities, increase the value...
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Avoid contract pitfalls and get a fair price on your telecom and mobility contracts.
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IT shops building or refreshing the data center should seek external expertise or face incurring additional costs due to miscalculated power, cooling, and UPS...
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The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...
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Executive IT committees can take a lot of pressure off new or existing IT leaders by forcing business leaders to set IT investment priorities. Learn the lessons offered...
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A formal agenda prepared and distributed ahead of each meeting will help focus the efforts of the IT steering committee and keep all parties on track. Use this template...
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The data center must be equipped with fire detection and suppression systems to identify and extinguish fire, abide by local, state and federal laws, codes and standards,...
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