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Discussion Summary: Info-Tech LIVE Las Vegas Retail & Wholesale Industries Roundtable Info-Tech LIVE took place November 19-21 in Las Vegas, NV. Here, we hosted nine Industry Roundtables focused on the direct and longer-term ripple effects of Industry 4.0...
Establishing a Balanced Scorecard for IT Performance in the Retail Industry Is an Important Complement to IT Strategy The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect...
Generation-Z Shoppers, Technology, and Their Impact on Brick-and-Mortar Retail Gen-Z shoppers are going to cause brick and mortar stores to return to popularity. IT has an important role to ensuring your organization’s stores can attract these shoppers.
First GDPR…Now CCPA? Privacy Implications for the Retail Industry The General Data Protection Regulation (GDPR) forced many organizations to implement data privacy practices, but now the California Consumer Protection Act (CCPA) looms...
Using Blockchain to Fight the Counterfeit Market The counterfeit market results in profit losses for companies, diminishes brand reputation, and is potentially harmful to the health of customers. This note will briefly...
Save Your Logs to Prevent the Organization From Going Timber!: Improving Security Through PCI Compliance Security logs provide valuable insight into your organization’s overall health and help you identify system or network abnormalities. Get the most from your logs by...
Why Retail Distribution Centers Need More Than Just WMS IT departments must anticipate and plan for the business disruptions affecting their distribution center (DC) technology needs. These disruptions will drive the...
IT’s Not Just Dollars and Cents: How to Measure the Business Value of Customer-Facing Applications in Retail Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...

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