Local Government

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Government as a Platform: Reinventing the Municipal Service Model Government as a platform (GaaP) is a strategy in which the government acts as a manager of a marketplace rather than a sole proprietor. Done effectively, this model...
Catch Lightning in a Bottle: Managing the Inherent Risks of Government Technologies A wave of investment capital is coming to government technology over the next decade, which will amplify existing stability and security challenges. Established...
Service Parity Across Segregated Networks Utilities with high-risk, production-critical operational technology (OT) are increasingly managing process control systems (PCS) on networks that are physically...
IoT and Asset Management: How Municipalities Can Reduce Their Infrastructure Deficit IoT technology can be your municipality’s partner in cost-effective public infrastructure asset management by generating real-time data to inform maintenance or...
Shared Services – The No-Win Scenario When poorly implemented, shared services in the public sector removes two key levers management traditionally uses to adjust performance: the threat of finding an...
Addressing Challenges in the Public Sector Cybersecurity Labor Market With critical shortages projected to affect the cybersecurity workforce globally, government agencies must start to adjust their workforce planning and talent sourcing...
Aligning to Public Sector Talent Needs Through Agile Workforce Planning Soft skills are becoming a larger predictor of hiring success than finding candidates with the right technical knowledge (that may become dated within the short to medium...
Strategies for Enabling an AI Future in the Public Sector Government IT leaders are exploring the potential for artificial intelligence (AI) to streamline decision making, increase the efficiency of business processes, reduce...
Ensure Meaningful Connections With Citizens Using New Interaction Channels To meet changing constituent expectations, it’s imperative that local governments ensure they are fully incorporating the right channels into their engagement strategies....
Cloud by Committee: Accelerate Government IT’s Cloud Shift With Cross-Functional Committees Regardless of industry, IT often experiences resistance from Legal, Procurement, or Finance when transitioning to cloud. Governments are known to roll out policies by...

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