Shared Services – The No-Win Scenario

When poorly implemented, shared services in the public sector removes two key levers management traditionally uses to adjust performance: the threat of finding an...

Fake Realities, Blockchain, and Star Trek

With the rise of cryptocurrencies, blockchain technology is garnering a lot of interest. But there is loads of potential in blockchain technology for government starting...

Service Parity Across Segregated Networks

Utilities with high-risk, production-critical operational technology (OT) are increasingly managing process control systems (PCS) on networks that are physically...

Catch Lightning in a Bottle: Managing the Inherent Risks of Government Technologies

A wave of investment capital is coming to government technology over the next decade, which will amplify existing stability and security challenges. Established...

GDPR Implications for Government Agencies

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for the public sector and take proactive...

Blacklisting the White Box: Why Open Networking Solutions Aren’t Catching On in Spite of the Financial Incentives

Despite the possibility of saving public money and providing additional capabilities, government IT refuses to exercise its consumer choice with networking vendors. We’ll...

Drive Your Constituent Interaction Strategy With Personas and Journey Maps

When creating a technology strategy for constituent interaction, many organizations jump headfirst into procuring applications without fully understanding the varying...

Blockchain, the Known Traveler Digital Identity Project, and the Future of International Travel

Governments around the world are looking to employ blockchain-based solutions to a persistent problem: international travel. One idea, pitched at the World Economic Forum...

Does the GDPR Apply to Foreign Government Agencies?

The European Union’s General Data Protection Regulation (GDPR) has a very wide scope, from definition of personal data, to what constitutes processing activities, to...

&#@%-iNg_P4ssw0rds!: Password Fatigue and Government Employees

Passwords and online accounts are now a part of life, though most of us struggle to remember unique passwords for all of our accounts – a phenomenon known as “password...
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