Higher Education

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CIOs in Higher Education Must Leverage IT Capability to Improve Revenue CIOs and IT Directors in colleges and universities must identify how they can help the organization increase key sources of funds and income. There are three significant...
Green IT Is Now a Key Component of Sustainability and Competitiveness Green IT is now mainstream, often part of the overall sustainability program of the campus, and for university IT organizations, can provide common platforms that are not...
Successfully Staff Your Tier 1 Service Desk With Students Hiring students to staff the front lines of your service desk can be a win-win strategy, but only if you give them the tools and training they need to succeed in a Tier 1...