Value & Performance

IT Metrics Library

Use this tool to review commonly used KPIs for each practice area, select the KPIs you will use in the IT Management Dashboard, and keep track of action items that result...

Storyboard: Manage Stakeholder Relations

Design a stakeholder management plan and a communication plan to tailor your approach for maximum success.

Time-Tracking Survey Email Template

Use this template to send regular time-audit survey updates.

Resource Management Strategy

Use this template to record your resource management strategy decisions.

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phases 1-4

This blueprint walks a CIO through the building and implementing of fit-for-purpose quality management program in an effort to enhance IT quality, increase business...

Drive Efficiency and Agility with a Fit-for-Purpose Quality Management Program – Phase 1: Position the Quality Program

Hold a positioning working session to focus the program around business needs, create solid targets, and create quality champions to get the job done.

Quality Management Communication Plan Template

Use this template to plan your communications throughout your program implementation.

Analyst Insight: Managing Stakeholder Relationships for Small Enterprises

Info-Tech analyst, David Yackness, shares his insights on managing stakeholder relationships for small enterprises.

Master Organizational Change Management Practices – Executive Brief

Read our concise Executive Brief to find out how implementing an OCM strategy through the PMO can improve adoption of project outcomes and maximize project benefits.

Drive Organizational Change from the PMO – Phase 2: Plant the Seeds for Change During Project Planning and Initiation

This phase of the blueprint, Drive Organizational Change from the PMO, will help you build the case for change throughout the organization as well as assess change...
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