Optimize the IT Operating Model

Traditional IT operating models tend to be static, and are not equipped to deal with evolving business needs. Organizations today have to adapt to a growing number of...
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Optimize the IT Operating Model – Executive Brief

Read our concise Executive Brief to find out how implementing a successful IT operating model will help your IT organization improve the support it provides to the business.

Work Unit Reference Structures

This template provides a set of sample work unit structures to be altered during the architecture of your target state organizational structure.

Workforce Management Software Takes Its Rightful Place on the World Software Stage

The time for fully integrated workforce management software (WMS) is now! Recent launches, collaboration, and international partnerships by leading software vendors have...

Business Relationship Manager

The Business Relationship Management function has the mandate to establish a relationship between IT and the business and increase the value realized from IT assets,...

Fix Your IT Culture

Research has shown that culture impacts organizational results, including bottom-line metrics such as revenue, cash flow, and stock price. Leaders believe in the effect...
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Build a Strategic Workforce Plan – Phase 3: Build and Monitor the SWP

The effort you put in place to fill workforce gaps needs to be appropriate for the benefits you hope to achieve. Fiercely prioritize your initiatives and ensure the...

Build a Strategic Workforce Plan – Phase 2: Analyze Workforce Needs

Your workforce is more than the jobs you have. For a holistic picture, you need to consider your organization’s culture, competencies, and potential.

Build a Strategic Workforce Plan – Phase 1: Initiate the Project

Begin your strategic workforce planning project by identifying goals and metrics, and drafting a project charter.

Build a Strategic IT Workforce Plan – Phases 1-3

Build a strategic workforce plan to drive IT engagement and productivity, and limit workforce gaps.
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