Strategy & Governance

Get Ahead of the Quantum Revolution – Phase 3: Grow

An introduction to basic planning for future scenarios using quantum technology as an example.

Ripple Announces $100-Million Partnership With Forte

Ripple has announced an ambitious plan to integrate blockchain technology into video games with a $100-million fund for developers managed by Forte.

Develop a Plan to Pilot Enterprise Service Management – Phases 1-3

This blueprint will help you develop an action plan to pilot enterprise service management.

Develop a Plan to Pilot Enterprise Service Management

With the differentiation between products shrinking, organizations are looking towards improved customer experiences to separate themselves from their competition....
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Develop a Plan to Pilot Enterprise Service Management – Executive Brief

Read our concise Executive Brief to find out why you should move towards enterprise service management, review Info-Tech’s methodology, and understand the four ways we...

Develop a Plan to Pilot Enterprise Service Management – Phase 1: Understand ESM and Get Buy-in

This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you understand enterprise service management (ESM) concepts, determine the...

Enterprise Service Management Executive Buy-in Presentation Template

This template will help you create an executive buy-in presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.

Enterprise Service Management General Communications Presentation Template

This template will help you create a general communications presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.

Develop a Plan to Pilot Enterprise Service Management – Phase 2: Assess the Current State for ESM

This phase of the blueprint, Develop a Plan to Pilot Enterprise Service Management, will help you determine your current state for enterprise service management.

Enterprise Service Management Assessment Tool

This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...
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