Strategy & Governance

No ROI? Make the Case for a Project without Tangible Benefits

Just because project benefits are not quantifiable does not mean that the project is not worth pursuing. Create a business case that concentrates on resolving a pressing...

Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

E-Discovery: What It Is and How It Affects IT

Electronic evidence is now a major deciding factor in court cases. Understand the mechanics of e-discovery prior to the acquisition or implementation of records...

Eight Downfalls of Organizational Change Efforts

Change management has become entrenched in the 21st century. Organizational change provides a great opportunity for enterprises to build a more effective, and more...

IT Leaders: Learn the Laws Covering E-Mail Retention

Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by...

Include MS SQL Server 2008 in Consolidation Plans for Cost Reduction

There is a significant cost reduction opportunity in consolidating smaller SQL databases while upgrading to Microsoft SQL Server 2008. Over time, smaller databases have...

New IT Leaders: Earning Credibility with Business Management

New IT leaders will have little influence unless they build credibility with senior business officers. Become a dynamic force that motivates and coordinates the...

Consumer Techs in Business: Be Cautious, But Not Close-Minded

(By Info-Tech Analyst Jayanth Angl - Printed with permission from Processor magazine www.processor.com). IT leaders don’t have it easy. Maintaining a secure and reliable...

Don't Make Me Document It

(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com). I hate paperwork, even if I'm doing it in electronic...

Keys to a Successful Data Migration

To be successful, a data migration plan must account for data interdependencies and follow an iterative process that includes analyzing a data subset, developing...
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