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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.
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October 2010 saw the introduction of a new version of the payment card industry data security standard (PCI DSS). Understand the implications of changes within PCI DSS 2.0...
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Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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