CIO - Videos

EXM Dashboard Demo

This video will walk you through the features of the Employee Experience Monitor online dashboard.

EXM Setup Video Guide

This video guide will walk you through the setup process to launch your Employee Experience Monitor survey.

EXM Dashboard Video Guide for Managers

This video is an introduction for managers who will be accessing the Employee Experience Monitor dashboard.

Lead Staff through Change: Employee Change Personas

Staff members resemble four common personas as they transition through a change process. Learn how to manage each persona differently to leverage...

Extending Service Management to Account for Disaster Recovery Scenarios

Set strict timelines and criteria for escalating from service management to DRP. Organizations that treat DR as an extension of service...

Redeploy IT Staff

Redeployment provides the easiest and most affordable way for IT departments to gain new skills and take on new responsibilities. Locate skill...

Applications Cost Management

This video introduces some of Info-Tech's new research on controlling application related costs in IT. Applications typically account for about...

Quality IT Communication with Stakeholders is Key to Success

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and...

Take Control of Your Infrastructure Metrics

Many organizations collect metrics to validate they are keeping the lights on and the infrastructure running. But the Infrastructure Managers who...