|
Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
|
|
|
Organizations must have a clear understanding of their IT services and how IT delivers them. Use the structured guidelines within this blueprint to help you document the...
|
|
|
A value-driven approach to digital transformation that allows you to identify what aspects of the business to transform, what technologies to embrace, what processes to...
|
|
|
An innovative CIO must identify relevant trends early and respond to them quickly. By applying strategic foresight, CIOs can help their organizations become more...
|
|
|
Managing organizational design (OD) changes effectively is critical to maintaining IT service levels and retaining top talent throughout a restructure. Yet many...
|
|
|
IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that...
|
|
|
Business architecture provides a holistic and unified view of the organization’s activities that provide value to their clients and the of the resources that make those...
|
|
|
Organizations often do not have standardized processes for the intake of new ideas and no consistent view of the drivers needed to assess the value of these ideas. In...
|
|
|
To properly allocate project work and establish more stable project timelines, PMOs and portfolio managers need to develop a reasonable and manageable approximation of...
|
|
|
As a CIO, you are currently operating in a stable and trusted IT environment, but you would like to advance your role to strategic business partner. CIOs are often...
|
|
