CIO - Briefs and Notes

Where Are They Now? Blockchain Edition

​Blockchain technology was all the rage a few short years ago, but it’s since fallen off the radar. Uncover the truth behind blockchain’s precipitous rise and fall as an...

Are We There Yet? The Importance of a Clear Guiding Star for Your Team

We are all on a journey. As we continue to evolve toward Exponential IT, leaders in IT need to create a driving message or mission to align their team and their...

Stop Pretending AI Won't Take People's Jobs

​As AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...

Applying AI Across Customer Service

​Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...

Hope Is Not a Strategy: Why the Organization Needs IT Leaders to Have a Formal IT Strategy

​Many IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners and...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and learn...

Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT

The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do...

A Quick Guide to Travel Risk Assessment and Security

Many organizations have data and users who travel across international borders, and the novel risks associated with that travel go unaddressed and unknown. Cross-border...

Overcome Your Hesitation: Enable Autonomous Decision-Making in Information Security

Imagine a world where cybersecurity defense is run completely by AI. Explore AI-assisted, AI-augmented, and autonomous AI levels of cybersecurity automation. Learn more in...

Understand AI Services

Understand the emergent AI services sector to assess your AI needs and how to deliver AI value for your organization.
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