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This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
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Having the ability to remote wipe is one of the most basic tools in IT's arsenal for securing mobile devices. Use this remote wipe waiver template to create a document...
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The data cleansing and quality policy will outline the responsibilities for ensuring that all corporate data adheres to the principles of data quality and that redundant...
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This document defines a set of Standard Operating Procedures (SOP) for running the Vendor Management function for a mid-sized food retail company.
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The IT spending of a medium-sized credit union with 20 IT staff was inversely proportional to the strategic priorities of the company at large. Aligning spending with...
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The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...
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This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...
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This tool can be used to identify gaps in your release and deployment management process to guide improvements and measure success.
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Ensure the BI project receives the appropriate resources, funding, and approval by using the BI Project Charter Template.
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Keep track of the progress of the enterprise-wide deployment of BI using the BI Strategy Project Tracking Tool. This tool enables organizations to monitor timelines,...
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