This SOP, created by a mid-sized food retail enterprise through Info-Tech's World Class Operations Vendor Management Workshop, summarizes in step-by-step format all of the actions that will be taken regarding the organization’s IT vendors. The SOP includes:
- Vendor Selection
- Contracting
- Reviews
- Partnerships
- Retirement
The workshop and resulting 11 documents (embedded in the PowerPoint file) enabled the company to make a quantum leap in their Vendor Management functions.