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Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.
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The IT department of a large state agency located in the western US suffered from a lack of strategic business alignment and consistent process management in the area of...
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This tool will help you build requirements, assess gaps, and rate functional and integration quality of your HR systems.
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Use this tool to help assess the maturity of your requirements gathering function in your organization, and identify the gaps between the current state and the target state.
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Use this tool to ensure traceability of requirements from inception to closure.
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A template that is intended to be organic throughout the project. It is a communication document that includes just enough information to keep team members aligned.
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This tool helps the CIO and IT due diligence team with tracking and documenting ongoing information discoveries throughout the due diligence phase of an M&A transaction.
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The pandemic and growing younger demographic have shifted the terrain of customer service delivery. Customer service management tools ensure organizations enhance...
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This blueprint will help you develop a technology strategy for customer experience management and adopt best practices for managing your organization’s customer-facing...
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The US Federal Judicial released "Managing Discovery of Electronic Information: A Pocket Guide for Judges." This guide gives IT managers specific insight into the issues...
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