Info-Tech's buyer's advice will help you optimize spending on salesforce.com and avoid buyer's remorse.
|
|
As an Applications Development & Maintenance leader, you must address the key challenges facing the role. The effective management of legacy applications is one of those...
|
|
At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear...
|
|
For organizations that have issued a formal Request for Proposal (RFP) using Info-Tech's BI RFP Template, gathering and scoring the various responses can be difficult and...
|
|
To successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time...
|
|
Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
|
|
Like previous Adobe Max conferences, Max 2011 was vibrant and hopping with the energy of many passionate developers and designers. The overall theme of the conference was...
|
|
Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts...
|
|
Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.
|
|
The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Hamilton...
|
|