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Use this tool to gauge your current maturity level in terms of visibility into your portfolio and use application portfolio management practices and tools.
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Use this tool to store application information, execute rationalization, and build a portfolio roadmap your applications.
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A tool to create an Agile project burndown chart.
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Map your traditional gating artifacts to Agile delivery.
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The RACI chart assists you in organizing roles for carrying out project steps and ensuring that there are definite roles that different individuals in the organization...
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This tool serves to outline and prioritize your customer goals and link their relevance and value to your Customer Service processes. It provides a list of customer...
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This tool will help you holistically assess multiple aspects of Customer Service-related IT assets. The outputs of the tabs in the tool will either serve as input for...
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This tool serves to help project and management stakeholders visualize the implementation of Customer Service IT initiatives. It can also aid in the planning,...
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This workbook contains product pricing priorities, interviewee tracking, sample questions, and “critical” competitive information, which enables the price team to...
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This tool accompanies Get the Most Out of Your SAP blueprint and is used to document and assist with this process.
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