Applications - Tools

Value Calculator

Use this tool to generate balanced value scores for your applications based on their alignment to value drivers and business outcomes.

Disposition Assessment Tool

The Disposition Assessment Tool helps project managers determine the course of action, or disposition, for every application being assessed for its rationalization initiative.

CRM Implementation Work Breakdown Structure

Use this template to support your outlining of the steps required to successfully implement a CRM suite into your IT landscape and business environment.

Digital Strategy Roadmap Tool

Use this tool to document an application portfolio that will be used to support the formal enterprise digital strategy.

BPM Process and Requirements Traceability Matrix

Use this tool to ensure traceability of target state processes as well as business requirements from inception to closure.

Text-Based Customer Support Business Case Assessment

Use this tool to help select a specific use case that matches your organizational needs for text-based customer support.

Text-Based Customer Support Requirements Traceability Matrix

Ensure traceability for your text-based customer support requirements.

Text-Based Customer Support TCO Tool

Use the Text-Based Customer Support TCO Tool to help determine if one or more use cases for text-based support make sense for your organization to pursue.

MMS Requirements Picklist Tool

Use this tool to collect MMS requirements in alignment with the major functional areas of the MMS.

Mid-Market BI Vendor Shortlist and Feature Analysis Tool

Info-Tech conducted its own market evaluation of 11 leading Mid-Market BI vendors. This tool allows enterprises to profile their BI requirements and generate a shortlist...
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