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Info-Tech conducted its own market evaluation of 11 leading Mid-Market BI vendors. This tool allows enterprises to profile their BI requirements and generate a shortlist...
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Use this template to support your outlining of the steps required to successfully implement a MMS suite into your IT landscape and business environment.
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Use this tool to document the efforts of your learning content audit.
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This template will examine the maturity of your current audit preparedness and software asset management practices.
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This template will provide you with a checklist to ensure all appropriate tasks have been completed.
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This tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes.
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Answer the questions in the CXM Portfolio Designer geared at understanding your needs for marketing, sales, and customer service enablement.
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This tool will help you document changes to the initiative that are likely to impact the business case and require the reforecasting of benefits and financial indicators.
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Use this tool to determine which areas of the software development lifecycle you should focus on improving for quality assurance.
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Use this tool to help select a specific use case that matches your organizational needs for text-based customer support.
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